User evaluations of a Dementia case management information system: A cross-sectional study

Area of Science:

• Gerontology
• Health Informatics
• Information Systems

Background:

• Dementia care management requires efficient information systems.
• Electronic systems offer potential benefits for case managers.
• User acceptance is crucial for the successful implementation of new technologies.

Purpose of the Study:

• To evaluate the acceptability of a new electronic Dementia Case Management Information System (DCMIS).
• To assess dementia case managers' hands-on experience with the DCMIS.
• To identify predictors of DCMIS acceptance among users.

Main Methods:

• Thirty dementia case managers participated after training.
• Participants used the DCMIS in simulated patient assessment scenarios.
• Technology acceptance was measured using a 25-item questionnaire and analyzed via multiple linear regression.

Main Results:

• High acceptance (mean score 4.05) and perceived usefulness (mean score 4.15) of the DCMIS were reported.
• Job relevance significantly predicted perceived usefulness.
• System and information quality predicted perceived ease of use, and job relevance predicted behavioral intention to use.

Conclusions:

• Dementia case managers found the DCMIS to be a useful tool.
• Ease of accessing quality information and improved job performance were key drivers of acceptance.
• The findings suggest the DCMIS has the potential to enhance workflow for dementia case managers.