JoVE - Journal of Visualized Experiments
JoVE Visualize
Research Domains
View All

Contact Us

Investigating the level and predictors of nursing care quality and its correlation with workplace ostracism and innovative work behavior: approach for workplace and practical enhancement

  • 1Nursing Administration Department, Faculty of Nursing, University of Hail, Hail, Saudi Arabia.
  • 2Nursing Administration Department, Faculty of Nursing, Benha University, Benha, Egypt.
  • 3Medical Surgical Nursing Department, College of Nursing, University of Hail, Hail, Saudi Arabia. alkubatisa@yahoo.com.
  • 4Nursing Department, Faculty of Medicine and Health Sciences, Hodeida University, Hodeida, Yemen. alkubatisa@yahoo.com.
  • 5Nursing Administration Department, College of Nursing, King Khalid University, Abha, Saudi Arabia.
  • 6Maternal and Child Health Nursing Department, Faculty of Nursing, College of Nursing, University of Hail, Hail, Saudi Arabia.
  • 7Medical-Surgical Department, Nursing College, Najran University, Najran, Saudi Arabia.
  • 8Community and Mental Health Nursing Department, College of Nursing, Najran University, Najran, Saudi Arabia.
  • 9Psychiatric and Mental Health Nursing Department, College of Nursing, Benha University, Benha, Egypt.
  • 10Medical Surgical Nursing Department, College of Nursing, University of Hail, Hail, Saudi Arabia.
  • 11Medical Surgical Nursing Department, Faculty of Nursing, Zagazig University, Zagazig, Egypt.
+

|

May 15, 2025

Abstract

BACKGROUND

The relationship between workplace ostracism and innovative work behavior is a relatively new area of research. How ostracism influences nurses' willingness to suggest new ideas or adopt innovative practices is not fully understood. Therefore, this study aimed to determine the level and predictors of quality of nursing care and evaluate its correlation with workplace ostracism and innovative work behavior.

METHODS

A cross-sectional correlational descriptive study involving 266 conveniently sampled nurses was conducted in three public hospitals in Hail City, Saudi Arabia. This study followed the STROBE Checklist. Data were collected using a questionnaire that included three tools: Workplace Ostracism Scale, Innovative Work Behavior Scale, and Quality of Nursing Care Scale. Pearson's correlation coefficient was used to determine the relationships between study variables. Furthermore, multiple linear regression analysis was conducted using innovative work behavior and gender as independent variables. Statistical significance was set at a p-value of < 0.05.

RESULTS

The ostracism level was high among the nurses (50.38%), half of them had a negative IWB (51.10%), and (41.40%) had a mild level of quality of care. Ostracism was negatively and significantly correlated with the quality of care (rs=-0.159, p = 0.009) and IWB (rs=-0.146, p = 0.017). Furthermore, IWB among nurses was positively correlated with the quality of care (rs = 0.376, p < 0.001). Multiple linear regression revealed that the IWB was considered a significant factor in the quality of care (B = 0.187) at p-value < 0.001.

CONCLUSION AND IMPLICATIONS FOR NURSING

This study found a negative relationship between workplace ostracism and innovative work behavior, which shows that nursing may seek innovation as a way of dealing with stressful exclusion circumstances. It was set up that the "idea sustainability" dimension of innovative work behavior is the most dominant predictor of the sustainability of nursing care's quality, which underlines the need to build on innovative ideas for improvement in nursing quality of care. To improve nurses' performance, health organizations must focus on strategies that block workplace ostracism and integrate innovative work behaviors in their nurses.

CLINICAL TRIAL NUMBER

Not applicable.

Related Concept Videos

Obedience 01:08

32.6K

According to obedience research, we may harm others under the forceful pressures of an authority figure (Milgram, 1974). How about if the inappropriate orders were delivered with less force? The increasing interdependence between nurses and physicians compelled Hofling and his colleagues to explore nurses’ reactions to a potentially harmful medical request made by the perceived authority figure, the doctor (Hofling, Brotzman, Dalrymple, Graves, & Pierce, 1966). In this situation,...

Nursing Code of Ethics 01:29

2.1K

The Nursing Code of Ethics sets the ethical benchmark for the profession, and guides nurses in ethical analysis and decision making at the societal, organizational, and clinical levels. The code encompasses showing compassion and respect for the patient, their families, and communities in all circumstances while committing to providing patient-centered care. In addition, the code states that nurses must advocate for the patient by defending a cause or recommendation to protect their rights,...

Nursing Evaluation 01:15

3.1K

The evaluation stage signals the end of the nursing process. The nurse gathers evaluative data to assess whether or not the patient has attained the expected results. Whereas the nurse collects data in the nursing assessment to identify the patient's health concerns, the evaluation stage data determines if the indicated health issues are resolved. Evaluative data collection includes two sections: the data acquired to evaluate patient outcomes and the time criteria for data collection.

Nursing Ethical Principles II 01:27

896

Ethical principles are essential in guiding nurses to fulfill their responsibilities, focusing on the quality of nursing care and decision-making. These principles, including autonomy, beneficence, non-maleficence, justice, and fidelity, shape the ethical framework within healthcare settings.
Consider the following scenario, which illustrates how these principles are applied in the care of Mr. John, a fifty-year-old teacher diagnosed with metastatic liver cancer.
Initially, Mr. John's...

Nurses' Legal Responsibilities III 01:16

636

Nurse-to-nurse relationships are legally required to adhere to professional standards, ensuring a respectful and positive working environment. Professional conduct demands that nurses treat all colleagues respectfully and courteously, fostering a productive, supportive workplace. Nurses must actively eliminate bullying, discrimination, and harassment to maintain a safe and inclusive environment.
Cultivating a culture of collaboration and mutual respect among nurses transcends mere enhancement...

Current Trends in Nursing II 01:30

1.2K

Trends in nursing are multifactorial and associated with changes in society, within the nursing profession, and in other professions. Notably, telehealth and remote nursing contribute to successful healthcare delivery for numerous patients and help reduce stress for nurses due to nursing shortages. Nurses can reach patients, monitor their conditions, and interact with them using computers, audio, visual accessories, and telephones—for example, remote patient monitoring systems. Likewise,...