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[Clinical Crisis Intervention in the Somatic Setting: A Scoping Review]
Hanna Batzoni1, Markus Witzmann1
1Fakultät für angewandte Sozialwissenschaften, Hochschule München University of Applied Sciences, München, Germany.
Healthcare professionals and patients face stress from clinical events. This review explores psychosocial support services in somatic clinics, finding they improve well-being and patient safety, with peer support offering significant financial benefits.
Area of Science:
- Medical Social Work
- Clinical Psychology
- Healthcare Management
Background:
- Clinical settings present stressful events for patients, relatives, and staff (second victims).
- These events, including patient deaths or violence, can precipitate psychological distress and crises.
- A need exists to understand existing psychosocial support services within somatic clinics.
Purpose of the Study:
- To conduct a scoping review of existing literature on psychosocial support services in somatic clinics.
- To identify variations in these services, particularly concerning target groups.
- To synthesize current knowledge on the provision and impact of psychosocial support in somatic medicine.
Main Methods:
- Comprehensive database searches (CINAHL, BASE, MEDLINE, Springer Medizin) and hand searches were performed.
- Inclusion criteria focused on English- and German-language articles concerning psychosocial support in somatic medicine.
- A total of 68 publications were systematically reviewed.
Main Results:
- A significant heterogeneity and complexity in psychosocial support services were identified.
- Increased discussion regarding psychosocial stress in daily clinical practice was evident.
- Services were linked to psychological and emotional relief, improved mental health, and enhanced patient safety.
Conclusions:
- Psychosocial support services are crucial for mitigating stress in clinical environments.
- Peer support programs demonstrate a substantial positive economic impact, saving over €1.5 billion annually.
- Further implementation and research into effective psychosocial support are warranted for improved healthcare outcomes.
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