Participatory Co-Creation of an AI-Supported Patient Information System: A Multi-Method Qualitative Study

In radiology and other medical fields, informed consent often rely on paper-based forms, which can overwhelm patients with complex terminology. These forms are also resource-intensive. The KIPA project addresses these challenges by developing an AI-assisted patient information system to streamline the consent process, improve patient understanding, and reduce healthcare workload. The KIPA system uses natural language processing (NLP) to provide real-time, accessible explanations, answer questions, and support informed consent. KIPA follows an 'ethics-by-design' approach, integrating user feedback to align with patient and clinician needs. Interviews and usability testing identified requirements, such as simplified language and support for varying digital literacy. The study presented here explores the participatory co-creation of the KIPA system, focusing on improving informed consent in radiology through a multi-method qualitative approach. Preliminary results suggest that KIPA improves patient engagement and reduces insecurities by providing proactive guidance and tailored information. Future work will extend testing to other stakeholders and assess the impact of the system on clinical workflow.