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Implications on Work Practices for Mental Health Care Workers Using an Electronic Medication Management System
Kjersti Zakariassen Fosse1, Pieter Jelle Toussaint1, Gunnar Ellingsen2
1Norwegian University of Science and Technology, Norway.
Studies in Health Technology and Informatics
|May 17, 2025
Summary
Implementing a new Electronic Health Record (EHR) system, Epic, made medication management more time-consuming for mental health clinicians but also increased their sense of safety.
Area of Science:
- Health Informatics
- Mental Health Services
- Clinical Practice
Background:
- The integration of Electronic Health Records (EHR) into clinical workflows is transforming healthcare delivery.
- Mental health settings present unique challenges for implementing new health information technologies.
- Electronic Medication Management Systems (EMMS) are increasingly adopted to improve medication safety and efficiency.
Purpose of the Study:
- To investigate the impact of implementing the Epic EHR and its associated Electronic Medication Management System (EMMS) on the work practices of mental health clinicians.
- To identify the key challenges and benefits experienced by clinicians during the transition to the new system.
Main Methods:
- A case study approach was employed to examine the implementation process.
- Qualitative data collection methods were likely used to understand clinician experiences (specifics not provided in abstract).
- Analysis focused on changes in work practices and perceptions of safety and efficiency.
Main Results:
- The implementation of the new EMMS resulted in work becoming more time-consuming for clinicians.
- Despite the increased time demand, clinicians perceived the new EMMS as enhancing medication safety.
- The study identified a trade-off between efficiency and perceived safety.
Conclusions:
- The adoption of new EHR and EMMS in mental health care necessitates workflow adjustments.
- While efficiency may be initially impacted, the perceived increase in safety is a significant positive outcome.
- Further research may be needed to optimize EMMS use for both safety and efficiency in mental health settings.
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