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Patient Satisfaction With Mohs Micrographic Surgery: A Systematic Review
Joshua Burshtein1, Jesse M Lewin2
1Department of Dermatology, University of Illinois-Chicago, Chicago, Illinois.
Summary
Patient satisfaction with Mohs micrographic surgery (MMS) is high, with most patients reporting positive outcomes. This review highlights factors influencing satisfaction and strategies to enhance patient care during MMS procedures.
Area of Science:
- Dermatology
- Surgical Oncology
- Patient-Reported Outcomes
Background:
- Patient satisfaction is vital for assessing treatment success in Mohs micrographic surgery (MMS).
- Limited research synthesizes data on patient satisfaction with MMS and its impact.
- Understanding patient satisfaction is key to improving dermatologic surgery quality of care.
Purpose of the Study:
- To systematically review and analyze existing data on patient satisfaction with Mohs micrographic surgery.
- To identify factors influencing patient satisfaction with MMS.
- To explore strategies for enhancing patient satisfaction following MMS.
Main Methods:
- A systematic literature review was conducted using PubMed, Scopus, Embase, and Google Scholar.
- Search terms included "patient satisfaction," "Mohs surgery," and "dermatologic surgery."
- Articles published before November 2024 were screened for relevance.
Main Results:
- High patient satisfaction rates were reported, with 76.1%–92.7% rating satisfaction ≥4/5 shortly after surgery, increasing to 81%–95.2% months later.
- Patients reported highest satisfaction with surgeons' interpersonal skills (4.46-4.77/5), technical quality (4.29-4.55/5), and communication (4.28-4.57/5).
- Mohs micrographic surgery independently predicts higher patient satisfaction compared to other nonmelanoma skin cancer treatments.
Conclusions:
- The majority of patients report high satisfaction with Mohs micrographic surgery.
- Factors influencing satisfaction include surgical technique, communication, and interpersonal skills.
- Personalized preoperative, intraoperative, and postoperative strategies can further improve patient satisfaction with MMS.

