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Several factors are considered while creating a patient's care plan. Motivation is a factor in improving communication, and patients often require encouragement to try different approaches involving significant change. It is essential to involve the patient and family in decisions about the plan of care to determine whether the suggested methods are acceptable. Consider meeting critical comfort and safety needs before introducing new communication methods and techniques. Allow adequate time...
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Developing a training program based on intervention mapping to improve healthcare professionals' communication

Mohadeseh Khoshgoftar1, Parvaneh Khorasani2, Fereshteh Zamani-Alavijeh3

  • 1Department of Health Education and Promotion Student Research Committee, School of Health, Isfahan University of Medical Sciences, Isfahan, Iran.

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Summary

This study protocol uses Intervention Mapping (IM) to develop a training program for improving healthcare professionals' communication skills. IM provides a structured approach to designing, implementing, and evaluating effective communication interventions.

Keywords:
Communication skillshealthcare professionalintervention mappingtraining program

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Area of Science:

  • Health Professions Education
  • Intervention Design
  • Communication Skills Training

Background:

  • Poor communication by healthcare professionals leads to patient suffering.
  • Intervention Mapping (IM) is a framework for evidence-based intervention development.
  • Effective communication is crucial for patient well-being and healthcare outcomes.

Purpose of the Study:

  • To describe a study protocol for developing a communication skills training program.
  • To utilize the Intervention Mapping (IM) framework for intervention design.
  • To enhance healthcare professionals' communication abilities through a structured training program.

Main Methods:

  • Application of the six-step Intervention Mapping (IM) framework.
  • Protocol study focusing on the design phase of a training program.
  • Phases 1-4: Intervention development; Phase 5: Implementation strategy; Phase 6: Program evaluation.

Main Results:

  • The IM framework offers a systematic approach to intervention development.
  • The protocol outlines a comprehensive plan for creating a communication skills training program.
  • IM facilitates the integration of theoretical and empirical evidence into intervention design.

Conclusions:

  • Intervention Mapping (IM) is a valuable framework for developing training programs.
  • IM addresses multiple internal and external factors influencing healthcare communication.
  • This article highlights IM as a relevant methodology for designing communication skill interventions.