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Enhancing Dental Care for Patients With Limited English Proficiency: Integrating Interpretation, Cultural Competency,
1School of Dental Medicine, East Carolina University, Greenville, North Carolina, USA.
Journal of Dental Education
|May 24, 2025
Summary
Limited English proficiency (LEP) in dental care hinders communication and access. Professional interpretation, cultural competency, and AI tools can improve care for LEP patients.
Area of Science:
- Health Services Research
- Medical Communication
- Health Equity
Background:
- Limited English proficiency (LEP) creates significant barriers in dental settings, impacting communication, care access, and informed consent.
- These barriers disproportionately affect patient outcomes and perpetuate health disparities.
- Addressing these challenges is crucial for achieving equitable dental care.
Purpose of the Study:
- To explore strategies for overcoming communication barriers faced by patients with Limited English proficiency (LEP) in dental settings.
- To evaluate the roles of professional interpretation, cultural competency training, and Artificial Intelligence (AI) in improving care for LEP patients.
- To examine ethical considerations surrounding AI integration and the impact of diversity, equity, and inclusion (DEI) support.
Main Methods:
- Comprehensive literature review of communication platforms, policy mandates, and technological solutions.
- Analysis of ethical considerations related to AI in healthcare.
- Evaluation of strategies to enhance diversity, equity, and inclusion (DEI) in dental practice.
Main Results:
- Professional interpretation, cultural competency training, and AI tools show promise in mitigating disparities for LEP patients.
- Ethical AI use and robust DEI support are essential for effective implementation.
- Current communication platforms and policy mandates require further development to fully support LEP individuals.
Conclusions:
- Integrating trained interpreters, enhancing provider cultural competency, and ensuring ethical AI use can significantly improve dental care outcomes for LEP patients.
- Strengthening DEI initiatives is vital for addressing systemic inequities in dental settings.
- Actionable strategies are proposed to guide future practice and policy development.
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