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Artificial Intelligence Chatbots as Virtual Patients in Dental Education: A Constructivist Approach to Classroom
Bree Jones1, Aditya Desu2, Christopher D F Honig3
1Melbourne Dental School, University of Melbourne, Carlton, Victoria, Australia.
Summary
Artificial intelligence (AI) role-play activities using chatbots effectively engaged oral health students in simulated patient interactions. The AI tool proved valuable for practicing pain history-taking skills in a classroom setting.
Area of Science:
- Dental Education
- Artificial Intelligence in Healthcare
- Educational Technology
Background:
- Advances in AI, including generative pre-trained transformers (GPTs) and chatbots, offer new avenues for simulating patient interactions in educational settings.
- This pilot study explored the design, implementation, and evaluation of an AI role-play activity based on constructivist learning principles for oral health students.
Purpose of the Study:
- To design an AI role-play activity simulating patient consultations and supervisor discussions for dental students.
- To implement this AI activity in a classroom environment.
- To evaluate student engagement, interface usability, and the feasibility of AI chatbots in dental education.
Main Methods:
- Developed a two-chatbot AI role-play system using Streamlit and GPT-4, simulating a patient with pain and a clinical supervisor.
- Recruited second and final-year oral health students for the pilot study.
- Collected data through classroom observations, usability questionnaires, and cost analysis.
Main Results:
- Educator observations indicated AI role-play enhanced peer discussion, identified history-taking gaps, and fostered peer learning.
- Student feedback (n=14) revealed high perceived authenticity (86% agreement with real-world relevance) and satisfaction with the interface.
- The AI chatbot activity was cost-effective, with approximate costs of $13.17 per 20 students for ~20 queries.
Conclusions:
- AI role-play activities are feasible for classroom implementation in dental education, supporting the application of pain history-taking skills.
- The study demonstrated the potential for scalable and authentic learning experiences using AI chatbots.
- Further research is recommended to evaluate the impact of AI role-play on student learning outcomes.

