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Communicative Accommodation in Chinese Doctor-Patient Interaction.
Jing Dong1,2, Xinqiang Hong3, Qi Chen4
1School of Foreign Studies, Tongji University.
Health Communication
|June 5, 2025
Summary
Doctors use communication accommodation strategies, like adjusting language and showing empathy, to connect with patients during surgery consultations. These methods bridge understanding gaps and build emotional bonds for better medical communication.
Area of Science:
- Linguistics
- Communication Studies
- Medical Sociology
Background:
- Effective communication is vital in institutional settings, particularly doctor-patient interactions.
- Communicative accommodation involves adjustments made by speakers to meet communicative goals.
Purpose of the Study:
- To examine how doctors employ communicative accommodation strategies in preoperative conversations.
- To analyze doctor-patient interactions through the lens of Communication Accommodation Theory (CAT) and Conversation Analysis (CA).
Main Methods:
- Analysis of a corpus of Chinese preoperative conversations.
- Application of Conversation Analysis (CA) framework.
- Utilizing Communication Accommodation Theory (CAT) as a theoretical basis.
Main Results:
- Doctors utilize strategies such as code-switching, pronoun shifts, compassionate understanding, structural adjustments, and comprehension alignment.
- Accommodation behaviors are multifunctional and context-dependent, with similar actions having varied interpretations.
- Specific strategies correlate with particular conversational sequence positions.
Conclusions:
- Doctors' communicative accommodation primarily aims to bridge cognitive differences and foster emotional connections with patients.
- Findings empirically support CAT by demonstrating accommodation strategies in real-world medical discourse.
- The study provides nuanced insights into the cognitive and emotional dynamics of medical communication.
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