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Feasibility, Acceptability, and Appropriateness of Screening and Referring for Social Risks in a Community Hospital
Jana C Leary1, Hannah Bagley2, Frank P Giacchetto3
1Division of General Pediatrics (JC Leary and CP Landrigan), Boston Children's Hospital, Boston, Mass.
Insights
A new pediatric inpatient social care system was successfully implemented in a community hospital, proving feasible, acceptable, and appropriate. Key challenges and improvements were identified for future social care system strategies.
Area of Science:
- Healthcare Management
- Pediatric Health Services
- Social Determinants of Health
Background:
- Hospitals are increasingly adopting inpatient social care systems, driven by recommendations from the American Academy of Pediatrics and Centers for Medicare & Medicaid Services.
- Most existing research on pediatric inpatient social care is limited to children's hospitals, leaving a gap in understanding implementation in community settings.
Purpose of the Study:
- To evaluate the feasibility, acceptability, and appropriateness of a pediatric inpatient social risk screening and referral system implemented in a university-affiliated community hospital.
- To identify implementation challenges and areas for improvement in community hospital settings.
Main Methods:
- A concurrent mixed-methods approach was employed from March to December 2023.
- Surveys using validated Likert scales assessed implementation outcomes (feasibility, acceptability, appropriateness) among parents and clinicians.
- Semistructured interviews were conducted with parents and clinicians to explore their experiences, followed by thematic analysis.
Main Results:
- High ratings for feasibility (95% parents, 97% clinicians), acceptability (97% parents, 93% clinicians), and appropriateness (95% parents, 97% clinicians) were reported.
- Key themes included the enabling role of community/hospital resources, limitations in social service personnel, perceived value and positive health impacts for families, and workflow integration.
- Areas for improvement included managing expectations and exploring alternative service delivery modalities and timing.
Conclusions:
- The implementation of a pediatric inpatient social care system is feasible, acceptable, and appropriate within a community hospital setting.
- Identified challenges and areas for improvement provide valuable insights for refining future social care implementation strategies in similar environments.
Objective:
In response to American Academy of Pediatrics and Centers for Medicare & Medicaid Services recommendations, a growing number of hospitals are implementing inpatient social care systems, but nearly all pediatric studies to date have been conducted in children's hospitals. In 2022, a university-affiliated community hospital implemented a pediatric inpatient social risk screening and referral system. We aimed to assess the feasibility, acceptability, and appropriateness of this system in the community hospital setting.
Methods:
We used a concurrent mixed methods approach from March to December 2023, surveying parents of hospitalized children and clinicians who perform or respond to screening, to assess implementation outcomes-feasibility, acceptability, and appropriateness-using validated measures based on 5-point Likert scales. We concurrently performed semistructured interviews assessing clinician and parent experiences with implementation and performed a thematic analysis.
Results:
Forty-three parents (67%) and 31 clinicians (78%) completed surveys, and 20 interviews (11 parents and 9 clinicians) were performed. Among parents and clinicians, respectively, 95% and 97% rated implementation as feasible, 97% and 93% as acceptable, and 95% and 97% as appropriate. Interview themes emerged regarding feasibility: 1) community/hospital resources enable social care, 2) challenging limitations in social service personnel; acceptability: 1) value added to inpatient care, 2) positive impact on families' health, 3) inadequate expectation-setting concerns; and appropriateness: 1) natural fit within workflows, 2) desire for different modality/timing options.
Conclusions:
Implementation of a pediatric inpatient social care system was feasible, acceptable, and appropriate in a community hospital setting; however, challenges and key areas for improvement were identified that can serve as leverage points for future implementation strategies.
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