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Student Perspectives on Artificial Intelligence: Challenges, Opportunities, and Societal Implications.
Ishita Kapur1, Caroline N Sharkey2, Cheng Ren2
1College of Social Work, The University of Tennessee, Knoxville, USA.
Journal of Evidence-Based Social Work (2019)
|June 11, 2025
Summary
This study explored social work students' views on artificial intelligence (AI), finding themes of efficiency gains alongside ethical and psychological concerns. Recommendations focus on integrating AI responsibly into social work education and practice.
Area of Science:
- Social Work
- Artificial Intelligence
- Educational Technology
Background:
- Artificial intelligence (AI) offers significant advancements but its impact on social work students is under-researched.
- Understanding student perspectives is crucial for effective AI integration in social work education.
Purpose of the Study:
- To explore social work students' perceptions and concerns regarding artificial intelligence (AI) technologies.
- To identify key themes related to AI's impact on social work students.
Main Methods:
- Structured interviews were conducted with 15 social work students.
- An interview guide was used, requiring no prior AI knowledge from participants.
Main Results:
- Thematic analysis revealed five key themes: increased efficiency, ethical considerations, risk concerns, psychological impacts, and societal impacts.
- Student perspectives highlight both the potential benefits and risks associated with AI in social work.
Conclusions:
- Social work education must research AI's utility and explore student perspectives for responsible integration.
- Recommendations address digital literacy, ethics, and accreditation to prepare students for AI in social services.
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