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Implementation and Evaluation of a Therapeutic Communication Educational Program for Nurses: Protocol for a Mixed
Krista Hoek1, Louise Suur1, Monique van Velzen1
1Department of Anaesthesiology, Leids Universitair Medisch Centrum, Leiden, The Netherlands.
JMIR Research Protocols
|June 12, 2025
Summary
This study evaluates a blended therapeutic communication training program for nurses, using virtual reality and e-learning to improve patient care. The findings will assess the training
Area of Science:
- Nursing Education
- Healthcare Communication
- Patient Experience
Background:
- Hospital admission causes patient stress and anxiety.
- Patient-centered care requires understanding patient experiences.
- Effective communication skills training is essential for healthcare professionals.
Purpose of the Study:
- To evaluate a blended therapeutic communication training program for nurses.
- To enhance nurses' communication skills for improved patient care.
- To assess the feasibility and acceptance of this training in acute care settings.
Main Methods:
- A blended learning approach combining e-learning, virtual reality patient-embodied experiences, and didactic training.
- Utilizing a convergent mixed-methods design with qualitative (interviews, fieldwork) and quantitative (questionnaires) data.
- Applying the Kirkpatrick model for training evaluation.
Main Results:
- Study commencement and data collection occurred between April and December 2024.
- Institutional and committee permissions were obtained in February 2024.
- Data collection is complete, with analysis pending.
Conclusions:
- The study will provide insights into the effectiveness of therapeutic communication training for nurses in acute admission wards.
- Results will inform the implementation of such training in the Netherlands.
- The training aims to improve patient care by enhancing nurse communication.
Keywords:
analysise-learningeducational programemergency treatmenthospital admissionimplementationmedical educationmixed methodnursingnursing programpainpatient-centered careperiprocedural anxietyprotocolqualitativequantitativerapportstudy protocoltherapeutictherapeutic communicationtraining programwell-being
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