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Breaking Bad News: A Communication Protocol for Radiologists
Natália C Orthmann1, Lídia B Q Rodrigues1, Juliana H Catani1
1From the Department of Radiology, University of São Paulo, Travessa da R. Dr. Ovídio Pires de Campos, 75 Cerqueira César, São Paulo, SP, 05403-010, Brazil.
Abstract:
Breaking bad news to patients is a complex and delicate matter that is quite prevalent in medical practice. The ability to communicate with the patient is fundamental even for the radiologist, who must prepare for discussing difficult news in imaging environments. With that in mind, the authors provide a communication protocol and mnemonic for radiologists, RADNEWS, based on strategies reported in the literature so that communication happens in an efficient and empathetic way, minimizing questions or insecurities. Following this protocol can help patients and their family members navigate and process their reactions in the face of difficult news. ©RSNA, 2025.
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