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Related Experiment Videos

Improving patient-oriented pharmacy services: what the director can do.

M L Slotfeldt

    American Journal of Hospital Pharmacy
    |September 1, 1985
    PubMed
    Summary

    Pharmacy directors can foster patient-centered care by shifting focus to patient outcomes and accountability. This requires clear goals, performance metrics, and collaboration with healthcare teams to improve drug-use control and patient outcomes.

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    Area of Science:

    • Health Services Research
    • Pharmacy Practice Management

    Background:

    • Current pharmacy practice often lacks a strong sense of responsibility for patient outcomes.
    • Pharmacy's full potential in drug-use control is not yet realized.

    Purpose of the Study:

    • To describe how pharmacy directors can advance patient-oriented services.
    • To emphasize the need for a philosophy centered on patient outcomes.

    Main Methods:

    • Conceptual analysis of current pharmacy practice.
    • Discussion of management strategies and interprofessional collaboration.

    Main Results:

    • Achieving pharmacy's potential requires a shift in philosophy towards accountability for patient outcomes.
    • Key elements include accountability, clear mission/goals, defined performance criteria, outcome-based evaluations, and interprofessional interaction.

    Conclusions:

    • Pharmacy directors play a crucial role in guiding pharmacists towards professional services that ensure positive patient-care outcomes.
    • Recommitment to patient-oriented services is essential for enhancing drug-use control and patient well-being.

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