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Unpacking Digital Dashboards' Influence on Preventive Health Behavior Among Young Adults
Georgiana Craciun1, Aimee A Kane1, Jacqueline C Pike1
1Palumbo-Donahue School of Business, Duquesne University, Pittsburgh, PA 15282, USA.
Actionable dashboards with behavioral guidance significantly increased young adults' intentions to adopt preventive health behaviors (PHBs). Social norms were the key factor influencing this behavior change, suggesting improved dashboard design for public health communication.
Area of Science:
- Public Health
- Health Communication
- Behavioral Science
Background:
- The COVID-19 pandemic underscored the need for digital tools in public health decision-making and behavior change.
- Infectious disease data is often communicated through dashboards, but their impact on preventive health behaviors (PHBs), especially among young adults, remains unclear.
- Young adults are a key demographic due to their lower adherence to PHBs and high digital tool familiarity.
Purpose of the Study:
- To investigate the effectiveness of actionable dashboards in promoting PHBs among young adults.
- To identify specific dashboard components that influence PHB intentions and explore the underlying psychosocial mechanisms.
Main Methods:
- Two experimental studies involving young adult participants (N=200, N=228) were conducted.
- Participants were randomly assigned to view COVID-19 data dashboards with or without actionable components (dynamic behavioral guidance, risk visualizations).
- Data on PHB intentions, perceived behavioral control, attitudes, norms, and risk were collected using Likert scales.
Main Results:
- Actionable dashboards significantly increased PHB intentions compared to basic dashboards (Study 1).
- Dynamic behavioral guidance was identified as the crucial component driving increased PHB intentions (Study 2).
- Mediation analysis revealed that social norms, not attitudes, control, or risk, explained the relationship between dashboard intervention and PHB intentions.
Conclusions:
- Actionable dashboards can effectively promote PHBs by influencing psychosocial beliefs, particularly social norms.
- Integrating behavioral guidance into public health dashboards can enhance their effectiveness in encouraging preventive actions.
- Public health professionals should leverage these findings to design more impactful digital communication tools.
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