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Parents' Experiences with Online Screening Tools in Well-Child Clinics and School Health Services: A Qualitative
Trine Holm1, Elin Thygesen1, Geir Inge Hausvik1
1University of Agder, Grimstad, Norway.
Insights
Online screening tools for child health offer benefits but can cause parental insecurity. Addressing these concerns through dialogue is key to harnessing their full potential during well-child visits.
Area of Science:
- Child Health
- Pediatric Nursing
- Digital Health
Background:
- Online screening tools are increasingly used in pediatric care.
- Understanding parental experiences with these tools is crucial for effective implementation.
Purpose of the Study:
- To explore parents' experiences with online child health screening tools.
- To examine how public health nurses handle screening information during well-child visits for children aged 0-7 years.
Main Methods:
- Observational study of 20 well-child visits.
- Semi-structured interviews with 16 parents.
- Reflexive thematic analysis of transcripts and field notes.
Main Results:
- Parents experienced ease of use alongside confusion.
- Tools evoked novel insights, insecurity, vulnerability, and new expectations.
- Parents navigated potentials and neglected potentials of the tools.
Conclusions:
- Online screening tools offer significant benefits for child health monitoring.
- Addressing parental insecurity and vulnerability through information and dialogue is essential.
- Effective integration requires a focus on parental support and nurse communication.
Abstract:
The aim of this study was to explore the experience of parents who completed online screening tools about their child's health, development, and well-being, and parents' experiences with the public health nurse's handling of this information during a well-child visit for children aged 0 to 7 years. Twenty well-child visits were observed, and 16 parents were interviewed individually or in pairs using a semi-structured interview guide. The parents' experiences were explored using reflexive thematic analyses of verbatim transcripts and field notes. Five main themes were developed; Experiencing Ease of Use and Confusion, Evoking Novel Insights, Evoking Insecurity and Vulnerability, Evoking New Expectations and lastly, Navigating Expectations, consisting of two sub themes; Harnessing Potentials and Neglecting Potentials. These findings indicate that online screening tools might provide important benefits, provided that parental insecurity and vulnerability are addressed by information and dialogue.
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