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A NEW LENS for Addressing Workplace Violence: Trauma Informed Care as an Approach to Management.

Katherine C Brewer1, Chrystal L Lewis2,3

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A new trauma-informed care model, NEW LENS, can improve staff management in psychiatric facilities. This approach addresses workplace violence and its impact on nurses, enhancing resilience and safety.

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professional issuessafetytrauma informed careviolence/aggression

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Area of Science:

  • Nursing Administration
  • Psychiatric Care
  • Trauma-Informed Care

Background:

  • Workplace violence is a significant issue in psychiatric facilities.
  • Current staff management practices may not adequately address trauma's cumulative effects.
  • Nurses and staff require support to manage workplace violence and its aftermath.

Purpose of the Study:

  • To introduce the NEW LENS (Nurses who Experience Workplace violence, Leadership to meet Expectations and NeedS) model.
  • To explore applying a trauma-informed care approach to nursing administration.
  • To prevent and manage workplace violence in psychiatric settings.

Main Methods:

  • Conceptual model development based on the BITTEN trauma-informed care framework.
  • Utilized a model case exemplar to illustrate current and proposed practices.
  • Discussion article format.

Main Results:

  • The NEW LENS model highlights potential positive impacts on the psychiatric work environment.
  • Current administrative approaches may be insufficient for addressing staff trauma.
  • Trauma-informed care can improve staff responses to workplace violence.

Conclusions:

  • Further research is needed on trauma-informed care in psychiatric nursing.
  • Systematic exploration of trauma-informed care strategies in nursing administration is crucial.
  • Improving staff resilience and safety requires addressing workplace and personal trauma.