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Medication error reporting system: barriers and challenging issues among HCPs in Saudi Arabia - a cross-sectional
Maryam Alwan Mousa Ali1, Saja Mohammed A Alasmari2, Jawharah Mubarak Alqhtani2
1Department of Pharmacy, College of Pharmacy, King Khalid University, Abha, Saudi Arabia.
Healthcare professionals in Saudi Arabia show progress in reporting medication errors, but knowledge and reporting gaps persist. Improving patient safety requires addressing these challenges through education and a supportive reporting culture.
Area of Science:
- Healthcare Quality and Safety
- Pharmacovigilance
- Health Professions Education
Background:
- Medication errors are a significant global patient safety concern.
- Effective medication error reporting systems are crucial for identifying and mitigating risks.
- Understanding healthcare professionals' perspectives is key to improving reporting practices.
Purpose of the Study:
- To assess healthcare professionals' (HCPs) understanding of medication error reporting.
- To evaluate HCPs' attitudes towards medication error reporting.
- To identify challenges faced by HCPs in reporting medication errors in Saudi hospitals.
Main Methods:
- A cross-sectional study utilizing an online questionnaire.
- Involved physicians, pharmacists, and nurses from various Saudi hospitals.
- Assessed knowledge, attitudes, and experiences with medication error reporting.
Main Results:
- 170 HCPs participated; most were under 35, female, and Saudi nationals.
- A majority had heard of reporting forms and had reported errors previously.
- Significant differences in knowledge scores were observed based on age, gender, profession (pharmacists highest), and hospital type (government higher). Male participants showed higher attitude scores.
Conclusions:
- Progress in medication error reporting exists, but knowledge and reporting gaps remain.
- Systemic barriers need to be addressed to enhance patient safety.
- Recommendations include education, process optimization, and fostering a non-punitive reporting culture.
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