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Communication Training for Dental Students.

H Alraqiq1, D Wolf1, S Whalen1

  • 1College of Dental Medicine, Columbia University Irving Medical Center, Bethesda, MD, USA.

JDR Clinical and Translational Research
|June 17, 2025
PubMed
Summary
This summary is machine-generated.

A health communication workshop significantly improved dental students' preparedness and communication skills. The E4 model training enhanced patient-dentist relationship management and confidence, with students acquiring new abilities.

Keywords:
competencyempathypatient relationshipprofessional developmentsurveystraining

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Area of Science:

  • Dental Education
  • Health Communication
  • Medical Training

Background:

  • Effective dentist-patient communication is crucial for treatment success.
  • Dental students require enhanced communication training for improved patient outcomes.
  • Columbia University College of Dental Medicine (CDM) introduced a new health communication workshop.

Purpose of the Study:

  • To evaluate the effectiveness of a new health communication workshop at CDM.
  • To assess the impact of the workshop on dental students' preparedness and attitudes towards communication training.
  • To identify areas for improvement in dental communication education.

Main Methods:

  • The workshop utilized the E4 model: patient engagement, empathetic understanding, effective education, and collaborative planning.
  • A pre- and post-workshop survey was administered to third-year DDS and advanced standing students.
  • Descriptive, McNemar test, and logistic regression analyses were performed, alongside qualitative analysis of open-ended responses.

Main Results:

  • Significant improvements were observed in students' perception of curriculum preparedness (20.5% to 67.1%) and communication skill adequacy (69.9% to 87.7%).
  • 88% of students reported the E4 model improved their communication skills, with 85% acquiring new abilities.
  • Qualitative feedback highlighted strengths in active listening and rapport building, and weaknesses in concise communication and confidence.

Conclusions:

  • The health communication workshop at CDM successfully enhanced dental students' self-perceived communication skills and patient interaction preparedness.
  • Student feedback offers valuable insights for refining communication training programs.
  • Recommendations can guide dental programs in integrating effective communication training into clinical teaching.