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Performance measures for health-system pharmacy: Updated recommendations from the Pharmacy Accountability Measures
Steve Riddle1, Curtis D Collins2, Charles E Mahan3
1Riddle Consulting, Lynnwood, WA, USA.
Summary
Pharmacy Accountability Measures (PAM) identify key performance indicators for pharmacy departments. A total of 31 measures were selected to guide quality improvement and demonstrate pharmacy value in healthcare.
Area of Science:
- Health Services Research
- Pharmaceutical Sciences
- Quality Improvement in Healthcare
Background:
- Performance measures are crucial for identifying healthcare improvement opportunities.
- Pharmacists can drive organizational enhancements by leading targeted performance measures.
- The Pharmacy Accountability Measures (PAM) Work Group aims to define key areas for pharmacy accountability.
Purpose of the Study:
- To identify a curated set of performance measures for which pharmacy departments can assume accountability.
- To establish a framework for pharmacy-led quality improvement initiatives.
Main Methods:
- A systematic query of the Centers for Medicare and Medicaid Services (CMS) Measure Inventory Tool (CMIT).
- Initial filtering of 2,256 measures into 7 therapeutic categories, reducing the list to 627.
- Analysis and scoring by subject matter expert (SME) panels, followed by ranking and final evaluation by the PAM Work Group.
Main Results:
- 31 high-scoring performance measures were finalized for the PAM listing.
- Measures cover key therapeutic areas including antimicrobial stewardship, cardiovascular disease, and medication therapy management.
Conclusions:
- Health-system pharmacy leaders should utilize these measures to optimize patient care and demonstrate the value of pharmacy services.
- The identified measures support the ongoing shift towards value-based healthcare.
- Pharmacy departments are positioned to lead quality improvement efforts through accountability for these selected measures.
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