Jove
Visualize
Contact Us
JoVE
x logofacebook logolinkedin logoyoutube logo
ABOUT JoVE
OverviewLeadershipBlogJoVE Help Center
AUTHORS
Publishing ProcessEditorial BoardScope & PoliciesPeer ReviewFAQSubmit
LIBRARIANS
TestimonialsSubscriptionsAccessResourcesLibrary Advisory BoardFAQ
RESEARCH
JoVE JournalMethods CollectionsJoVE Encyclopedia of ExperimentsArchive
EDUCATION
JoVE CoreJoVE BusinessJoVE Science EducationJoVE Lab ManualFaculty Resource CenterFaculty Site
Terms & Conditions of Use
Privacy Policy
Policies

Related Experiment Videos

Professional satisfaction and client outcomes. A comparative organizational analysis.

C S Weisman, C A Nathanson

    Medical Care
    |October 1, 1985
    PubMed
    Summary

    Nursing staff job satisfaction significantly boosts client satisfaction with family planning services. Higher client satisfaction then improves contraceptive compliance, highlighting the link between staff well-being and patient outcomes.

    Related Concept Videos

    You might also read

    Related Articles

    Articles linked to this work by shared authors, journal, and citation graph.

    Sort by
    Same author

    Social and Structural Influences on Multiracial Identification and Health: a Public Health Mandate to Precisely Measure, Theorize, and Better Understand Multiracial Populations.

    Journal of racial and ethnic health disparities·2022
    Same author

    First birth Caesarean section and subsequent fertility: a population-based study in the USA, 2000-2008.

    Human reproduction (Oxford, England)·2013
    Same author

    In support of shorter hospital stays for selected high-risk obstetric patients.

    International journal of gynaecology and obstetrics: the official organ of the International Federation of Gynaecology and Obstetrics·2002
    Same author

    Physician gender effects on preventive screening and counseling: an analysis of male and female patients' health care experiences.

    Medical care·2001
    Same author

    Quality management in public and community health: examples from women's health.

    Quality management in health care·2001
    Same author

    Gender and patient satisfaction in managed care plans: analysis of the 1999 HEDIS/CAHPS 2.0H Adult Survey.

    Women's health issues : official publication of the Jacobs Institute of Women's Health·2001

    Area of Science:

    • Healthcare Management
    • Organizational Psychology
    • Public Health

    Background:

    • Organizational effectiveness studies often consider staff satisfaction an outcome.
    • The link between healthcare staff satisfaction and client outcomes remains underexplored.
    • This study investigates the impact of nursing staff job satisfaction on client satisfaction and contraceptive compliance.

    Purpose of the Study:

    • To examine the relationship between nursing staff job satisfaction and client outcomes in family planning clinics.
    • To determine if staff satisfaction influences client satisfaction and contraceptive compliance.
    • To test an organizational-level model linking staff satisfaction to client-centered outcomes.

    Main Methods:

    • Analysis of data from 77 family planning clinics.

    Related Experiment Videos

  • Examined aggregate job satisfaction of nursing staff.
  • Assessed aggregate satisfaction of teenage clients and subsequent contraceptive compliance rates.

    • Main Results:

    • Nursing staff job satisfaction was the strongest predictor of aggregate client satisfaction.
    • Client satisfaction positively predicted subsequent contraceptive compliance.
    • Staff satisfaction indirectly influenced compliance via client satisfaction.

    Conclusions:

    • Staff job satisfaction is a key driver of client satisfaction in family planning services.
    • Improving staff satisfaction can enhance client outcomes and contraceptive adherence.
    • Clinic structure may play a more direct role in compliance than staff satisfaction.