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Published on: November 9, 2018
Why Do Applicants (Dis)Like Selection Methods? The Role of Stimulus and Response Format for Need Satisfaction.
Valerie S Schröder1, Martin Kleinmann1, Anna Luca Heimann1
1Department of Psychology, University of Zurich, Binzmühlestrasse 14/12, 8050 Zurich, Switzerland.
Applicant reactions to selection instruments are influenced by psychological needs. Interactive formats and open-ended responses enhance perceived warmth and performance opportunities, respectively, by satisfying autonomy needs.
Area of Science:
- Organizational Psychology
- Human Resource Management
- Applied Psychology
Background:
- Effective applicant selection requires instruments that yield positive applicant reactions.
- Understanding differential applicant responses to selection methods is crucial for theoretical advancement.
- Basic psychological needs satisfaction is a potential mediator of applicant reactions.
Purpose of the Study:
- To examine how basic psychological needs satisfaction influences applicant reactions (interpersonal warmth, opportunity to perform).
- To investigate the mediating role of need satisfaction (relatedness, autonomy, competence) in linking selection instrument design to applicant reactions.
- To analyze the effects of stimulus (written vs. interactive) and response (open-ended vs. close-ended) formats on applicant perceptions.
Main Methods:
- A 2x2 between-subjects experimental design was employed.
- Method factors manipulated: stimulus format (written/interactive) and response format (open-ended/close-ended).
- Applicant reactions (interpersonal warmth, opportunity to perform) and psychological needs satisfaction were measured.
Main Results:
- Interactive stimulus formats positively influenced interpersonal warmth, particularly with open-ended response formats.
- Open-ended response formats enhanced perceived opportunity to perform, mediated by increased autonomy satisfaction.
- No significant effect of stimulus format on overall need satisfaction was found.
Conclusions:
- Selection instrument design significantly impacts applicant reactions through psychological needs satisfaction.
- Interactive stimuli and open-ended responses can improve applicant experiences and perceptions of fairness.
- Findings offer practical guidance for designing more effective and applicant-friendly selection tools.
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