User Experience and Usability Evaluation of the CAREPATH Adaptive Integrated Care Platform

Area of Science:

• Health Informatics
• Human-Computer Interaction
• Clinical Decision Support

Background:

• Personalized care plans are crucial for effective patient management.
• Web-based tools integrated with clinical decision support (CDS) can aid healthcare professionals.
• Evaluating user experience and usability is key to adopting new health technologies.

Purpose of the Study:

• To evaluate the user experience and usability of the AICP web-based tool.
• To identify effective features and areas for improvement in a CDS-supported care planning tool.

Main Methods:

• Utilized System Usability Scale (SUS), User Experience Questionnaire (UEQ), and Single Ease Questions (SEQs).
• Assessed a web-based tool (AICP) designed for creating personalized care plans with CDS.

Main Results:

• Achieved high usability scores (SUS: 75.45) and positive user experience, especially in stimulation and novelty.
• Structured adherence to CDS recommendations and visualized patient adherence data were effective.
• Dynamic content updates and raw sensor data presentation require improvement.

Conclusions:

• The AICP tool demonstrates strong usability and positive user reception.
• Enhancements in data integration and presentation can further optimize usability for patient care coordination.
• User-centered design improvements are vital for effective clinical decision support tools.