Factors influencing work performance and prospective mobile health applications among village health support groups: a formative study for i-MoMCARE development to enhance maternal, newborn, and child healthcare in Cambodia
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Summary
This summary is machine-generated.Village Health Support Groups (VHSGs) in Cambodia face performance challenges due to resource shortages and a lack of sustainable funding. Improving their work requires a revised employment model and digital infrastructure development for mHealth app adoption.
Area Of Science
- Public Health
- Health Systems Research
- Digital Health
Background
- Village Health Support Groups (VHSGs) are crucial for maternal, newborn, and child health (MNCH) in Cambodia.
- Their performance is hindered by various factors, impacting service delivery.
- Research on mobile health (mHealth) applications in this context is limited.
Purpose Of The Study
- To explore sociocultural and environmental factors affecting VHSG work performance.
- To assess factors influencing VHSGs' willingness to adopt mHealth apps for MNCH services.
Main Methods
- Qualitative study conducted in Battambang province, Cambodia.
- Interviews with 38 stakeholders involved in MNCH service planning and provision.
- Data analyzed using a reflexive thematic approach.
Main Results
- Work performance is influenced by micro (motivation, relationships, knowledge) and macro factors (resource shortages, trust, funding).
- mHealth apps are seen as potential job aids, but digital divide (literacy, workload, infrastructure) hinders adoption.
- Challenges exist across all domains of the socio-ecological model.
Conclusions
- A phased reevaluation of the VHSG employment model is needed, including remuneration, accreditation, and professional development.
- Strategies to enhance mHealth adoption include workforce digital competency training and infrastructure improvement.
- Addressing these areas can reduce adoption barriers and ensure sustained engagement.
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