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Intra-rater and inter-rater reliability of the Empathic Communication Coding System.

Yu-Jeng Ju1, Meng-Lin Lee2, Jou-Chieh Chen1

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This summary is machine-generated.

The Empathic Communication Coding System (ECCS) shows good reliability when one rater uses it consistently. However, different raters using the ECCS had poor agreement, limiting its use for inter-rater assessments.

Keywords:
AssessmentEmpathic Communication Coding Systemempathyoccupational therapyreliability

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Area of Science:

  • Occupational therapy
  • Communication sciences
  • Psychometrics

Background:

  • The Empathic Communication Coding System (ECCS) is a tool for measuring empathic behaviors.
  • Its reliability, crucial for accurate assessment, has not been well-established.
  • Occupational therapy relies on effective communication for patient rehabilitation.

Purpose of the Study:

  • To assess the intra-rater and inter-rater reliability of the ECCS.
  • To determine if the ECCS is a dependable measure in occupational therapy settings.

Main Methods:

  • Analysis of occupational therapy session transcripts.
  • Two trained therapists evaluated transcripts for inter-rater reliability.
  • One therapist evaluated transcripts twice for intra-rater reliability.
  • Calculated percentage agreement and Cohen's κ to measure reliability.

Main Results:

  • The ECCS demonstrated acceptable intra-rater reliability.
  • Poor inter-rater reliability was found for the ECCS.
  • Findings indicate consistency when one rater is used, but variability between different raters.

Conclusions:

  • The ECCS has potential as a reliable tool for assessing empathic behaviors over time by a single rater.
  • Further research is needed to improve the inter-rater reliability of the ECCS for broader application.