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The Implementation Requirements of a Virtual Care Program for Patients With Chronic Wounds: A Qualitative Study
Nasib Babaei1,2, Vahid Zamanzadeh3, Leila Valizadeh4
1Department of Medical Surgical Nursing, Faculty of Nursing and Midwifery, Tabriz University of Medical Sciences, Tabriz, Iran.
Implementing virtual care for chronic wound patients requires essential infrastructure, user acceptance, specialized therapists, interprofessional teamwork, and suitable technology. These elements are crucial for successful virtual healthcare programs.
Area of Science:
- Healthcare Management
- Digital Health
- Wound Care
Background:
- Chronic wounds present a significant healthcare challenge, necessitating innovative care delivery models.
- Virtual care offers a potential solution to improve accessibility and management of chronic wound patients.
Purpose of the Study:
- To identify key requirements for implementing a virtual care program for chronic wound patients.
- To provide guidance for policymakers and health system decision-makers on virtual care adoption.
Main Methods:
- A two-phase study combining a scoping review of international databases (until 2024) and a descriptive qualitative study.
- Qualitative data collection through focus group discussions with 12 Iranian wound care specialists.
- Analysis using textual content analysis for the review and conventional content analysis for the qualitative data, with integrated analysis.
Main Results:
- Five core requirements emerged: basic virtual care infrastructure, enhanced user acceptance, presence of specialized wound therapists, interprofessional collaboration, and a platform with video conferencing.
- Successful virtual care implementation hinges on these multifaceted requirements.
Conclusions:
- The study provides practical guidance for developing and implementing virtual care programs in wound management and other healthcare sectors.
- Addressing infrastructure, user attitudes, workforce expertise, teamwork, and technology is vital for effective virtual healthcare delivery.
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