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Navigating Digital Health: Experiences and Challenges of Older Adults in Adopting AI and Digital Technologies
Oğulcan Çöme1, Merve Saniye Imancer1, Gizem Limnili1
1Dokuz Eylül University, Faculty of Medicine, Department of Family Medicine, Izmir, Turkey; and.
Purpose:
Digital technologies and artificial intelligence (AI) offer valuable opportunities to improve patient care, but older adults face unique challenges in adopting these innovations. The current study sought to explore the experiences of older adults with digital health technologies to inform more inclusive, accessible solutions.
Method:
Ten semi-structured interviews were conducted with participants aged ≥65 years from Family Health Centers affiliated with Dokuz Eylül University, Izmir, Turkey. Data were analyzed using phenomenological thematic analysis.
Results:
Five themes emerged: (1) Technology Adoption and Integration; (2) Health Care and Digital Health Services; (3) AI and Emerging Technologies; (4) Social and Emotional Impact of Technology; and (5) Trust, Privacy, and Security Concerns. Participants were open to adopting digital health tools but faced barriers, such as cognitive limitations, lack of tailored education, and trust issues. Family support was key in facilitating adoption. Privacy and ethical concerns about AI influenced engagement.
Conclusion:
Addressing usability, trust, and ethical issues is essential to making technology accessible and beneficial for older adults.
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