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Parent and caregiver preferences for eHealth programs
Nicole A C Tongol1, Robert J W McHardy2, Kaeley M Simpson2
1Department of Psychology, University of Manitoba, 190 Dysart Road, Winnipeg, MB, R3T 2N2, Canada. tongolna@myumanitoba.ca.
BMC Public Health
|July 3, 2025
Summary
Canadian parents prefer web-based online mental health programs, ideally lasting 2-4 weeks and led by psychologists. Key barriers include time constraints and limited internet access, highlighting needs for accessible family support.
Area of Science:
- Family mental health
- Online program development
- Parenting support services
Background:
- Online programs surged during COVID-19, promising increased accessibility for mental health and parenting services.
- Canadian parents' preferences for online family mental health supports remain largely unknown.
- Understanding these preferences is crucial for developing effective and tailored online programs.
Purpose of the Study:
- To examine Canadian parents' preferences for online mental health program features.
- To identify barriers to accessing online family mental health supports.
- To investigate how sociodemographic factors predict these preferences and barriers.
Main Methods:
- Administered self-report surveys to parents/caregivers of children aged 0-5 years in 2023.
- Utilized the AskingCanadians online crowdsourcing platform for data collection.
- Employed descriptive statistics and regression models to analyze preferences, barriers, and predictors.
Main Results:
- Parents favored web-based delivery (72%), 2-4 week durations (27%), and psychologist coaches (51.4%).
- Primary barriers were lack of time (42.2%) and limited internet access (25.1%).
- Sociodemographic factors (gender, income, education, ethnicity) influenced program preferences.
Conclusions:
- This study is a foundational step in developing parent-centered online mental health programs.
- Incorporating parent feedback is essential for program development and adaptation.
- Future research should address accessibility and inclusivity barriers for diverse families.
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