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Online verbal aggression on interpersonal trust among college students: the chain-mediating effect of core
Yao Yao1,2, Xuejun Fan3, Gang Chen4
1School of Marxism, Hunan University of Chinese Medicine, Changsha, Hunan, China.
Objective:
This study aims to examine the effect of online verbal aggression on interpersonal trust and the chain-mediating role of core self-evaluation and emotional intelligence among college students.
Method:
A questionnaire survey was conducted among 869 college students with experiences of online verbal aggression using the Cyber Verbal Bullying Scale, Interpersonal Trust Scale, Core Self-Evaluation Scale, and Emotional Intelligence Scale.
Results:
(1) After controlling other latent variables, it was found that online verbal aggression had a significant direct negative effect on college students' interpersonal trust. (2) Core self-evaluation and emotional intelligence played significant mediating roles in the relationship between online verbal aggression and interpersonal trust, and their combined chain mediation effect was also statistically significant.
Conclusion:
Victimization by online verbal aggression may lower core self-evaluation in college students, thereby impairing their emotional perception and regulation and ultimately reducing their interpersonal trust. Effective interventions should address self-evaluation, emotional intelligence, and interpersonal trust to mitigate the adverse effects of online verbal aggression on college students.
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