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Optimizing sustainability performance through digital dynamic capabilities, green knowledge management, and green
Raed Abbas Al-Husain1, Tarik Ali Jasim2, Viju Mathew3
1Department of Information Systems and Operations Management, College of Business Administration, Kuwait University, 13060, Al-Shadadiya, Kuwait. raed.husain@ku.edu.kw.
Scientific Reports
|July 7, 2025
Summary
Digital dynamic capability enhances sustainable performance in tourism and hospitality. Green knowledge management and green technology innovation significantly mediate this relationship, offering insights for sustainable business success.
Area of Science:
- Tourism and Hospitality Management
- Business Strategy
- Information Systems
Background:
- Growing emphasis on sustainability in tourism and hospitality.
- Limited understanding of digital dynamic capability's role in sustainable performance.
- Unexplored mediating effects of green knowledge management and green technology innovation.
Purpose of the Study:
- To investigate the impact of Digital Dynamic Capability (DDC) on Sustainable Performance (SP) in the tourism and hospitality sector.
- To examine the mediating roles of Green Knowledge Management (GKM) and Green Technology Innovation (GTI) in the DDC-SP relationship.
- To provide empirical evidence from the Egyptian tourism and hospitality industry.
Main Methods:
- Quantitative research approach.
- Partial Least Squares Structural Equation Modeling (PLS-SEM) technique.
- Analysis of 430 survey responses from employees in Egyptian five-star hotels and Category A travel companies.
Main Results:
- Digital Dynamic Capability positively impacts Sustainable Performance, Green Knowledge Management, and Green Technology Innovation.
- Green Knowledge Management and Green Technology Innovation positively influence Sustainable Performance.
- Digital Dynamic Capability significantly enhances Sustainable Performance through the mediating effects of Green Knowledge Management and Green Technology Innovation.
Conclusions:
- Digital dynamic capability is a key driver of sustainable performance in the tourism and hospitality industry.
- Green knowledge management and green technology innovation are crucial mediators in leveraging digital capabilities for sustainability.
- Findings offer practical implications for organizations seeking to achieve sustained success through innovation and sustainability.
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