Human resource development: An empirical study on analyzing the role of human resource development in organizational...

BackgroundProfessional activity and intellectual knowledge in the field of human resource development are comparatively modern. Due to organizations' strong interest in managing human resources in the face of fierce competition and shifting business conditions, this field of management development has experienced the quickest growth over the past decades.ObjectivesThe purpose of this study is to examine the human resource development practices impacting the employee efficiency and organization effectiveness. The following topics are essential to the study a) human resource development practices, b) employee attitude, c) employee performance, d) employee engagement, e) employee well-being, f) organization productivity, g) customer satisfaction, h) employee retention, i) profit maximation.MethodsA structured questionnaire is developed with 45 questions and data is collected from 192 managers, supervisors, and staff members of top-ranked Indian IT businesses. Those collected data were analyzed using regression and SEM analysis. By performing SEM analysis we conclude that human resource development practices positively affect employee performance and employee well-being.ResultsThe findings of the study reveal that the human resource development practices positively affect employee performance and employee well-being; and also show that human resource development practices have a marginal influence on organizational productivity, customer satisfaction, and company profitability.ConclusionThis research mainly focuses on human resource development practices (training and development, performance appraisal, feedback & counselling, and rewards & recognition) impacting the employee attitude, employee performance, employee engagement, employee well-being, organization productivity, customer satisfaction, employee retention and profit maximation.