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Peer Support Programs for Physicians and Health Care Providers: A Scoping Review.

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    Physicians facing distress benefit from peer support. This review identifies key elements for effective one-on-one peer support programs for healthcare professionals, enhancing emotional well-being and departmental change.

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    Area of Science:

    • Medical Education
    • Healthcare Professional Well-being
    • Psychological Support Systems

    Background:

    • Challenging clinical encounters cause significant emotional distress in physicians.
    • Physicians prefer peer discussions over other support methods.
    • This review identifies critical components of one-on-one peer support programs.

    Purpose of the Study:

    • To identify critical components of one-on-one peer support programs.
    • To describe logistical considerations for program implementation.
    • To outline methods for evaluating peer support programs.

    Main Methods:

    • Systematic literature search for one-on-one peer support interventions for healthcare providers.
    • Review and charting of studies based on inclusion criteria.
    • Analysis of critical components, logistics, and evaluation methods.

    Main Results:

    • 25 studies included from 1,028 citations; most programs targeted physicians and healthcare providers.
    • Key principles: confidentiality, informality, voluntary participation, and empathetic listening.
    • Common components included escalation processes; peer supporters were nominated/appointed, not self-nominated.

    Conclusions:

    • Physicians and healthcare providers can lead change by developing peer support initiatives.
    • The review provides tools and strategies for implementing effective peer support.
    • Peer support programs are crucial for addressing emotional distress in healthcare settings.