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Using learner verification and transcreation to develop multicultural patient education materials for acute

Rebecca K Rudel1,2, Emma Powers1, Kirsten Austad2,3

  • 1Section of Infectious Diseases, Department of Medicine, Boston Medical Center & Boston University Chobanian & Avedisian School of Medicine, Boston, USA.

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Summary
This summary is machine-generated.

Developing culturally tailored patient education materials in English, Spanish, and Haitian Creole can improve acute respiratory tract infection (ARTI) care. These materials aim to reduce inappropriate antibiotic prescribing by addressing patient demand.

Keywords:
Antibiotic prescribingEducation materialLearner verification & revisionNon-English language proficiencyTranscreation

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Area of Science:

  • Health Communication
  • Medical Education
  • Public Health

Background:

  • Patient demand frequently leads to inappropriate antibiotic prescriptions for acute respiratory tract infections (ARTI).
  • Effective patient education is crucial for promoting appropriate ARTI care and reducing antibiotic misuse.

Purpose of the Study:

  • To develop novel, culturally and linguistically tailored patient education materials for appropriate acute respiratory tract infection (ARTI) care.
  • To address patient demand for antibiotics by providing clear, actionable information on ARTI management.

Main Methods:

  • A qualitative study employed a four-phase approach: material development, learner verification, revision, and transcreation.
  • Focus groups and interviews with patients and providers across three health systems informed material development.
  • Analysis utilized a framework based on the Patient Education Materials Assessment Tool.

Main Results:

  • Participant feedback led to improvements in readability (e.g., bullet points) and usability (e.g., self-care solutions).
  • Transcreation revealed that literal translations were insufficient; culturally appropriate suggestions from Spanish and Haitian Creole speakers were vital.
  • Materials were co-created with diverse patient and provider populations.

Conclusions:

  • Learner verification, revision, and transcreation are effective strategies for creating understandable, actionable, multilingual patient education materials.
  • These tailored materials have the potential to decrease demand for and rates of inappropriate antibiotic prescribing for ARTI.