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BLUEPRINT PERSONA AND INFORMATION AND COMMUNICATION TECHNOLOGY INTERVENTIONS: ADDRESSING UNMET NEEDS IN BURNING MOUTH
Federica Canfora1, Mauro Cataldi1, Michele Davide Mignogna1
1Department of Neuroscience, Reproductive Sciences and Dentistry, University of Naples Federico II, Naples, Italy.
The Journal of Evidence-Based Dental Practice
|July 27, 2025
Summary
A new Burning Mouth Syndrome (BMS) patient persona, Anna, highlights unmet needs in treatment and support. This profile guides the development of digital health solutions to improve patient care and outcomes.
Area of Science:
- Oral Medicine
- Digital Health
- Patient-Centered Care
Background:
- Burning Mouth Syndrome (BMS) is a complex condition with significant unmet patient needs.
- Limited understanding of the typical BMS patient profile hinders targeted digital interventions.
Purpose of the Study:
- To develop a comprehensive Blueprint Persona for Burning Mouth Syndrome (BMS) patients.
- To identify specific unmet needs addressable by digital health solutions.
Main Methods:
- An interdisciplinary focus group was convened.
- Clinical data and survey results from 500 BMS patients (2022-2023) were analyzed.
- Patient education, informatics skills, and unmet needs were key discussion points.
Main Results:
- The BMS Blueprint Persona, 'Anna,' profiles a patient experiencing anxiety, depression, insomnia, and medication adherence challenges.
- Key unmet needs include inadequate treatment, lack of disease remission, feeling misunderstood, and insufficient family support.
- Information and Communication Technology (ICT) interventions like telemedicine and mHealth apps show potential.
Conclusions:
- The BMS Blueprint Persona effectively characterizes patient needs.
- This persona provides crucial insights for developing personalized digital health solutions for BMS.
- Tailored diagnostic-therapeutic pathways can be created based on identified patient profiles.
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