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Understanding the Impact of Assistive Technology on Users' Lives in England: A Capability Approach
Rebecca Joskow1, Dilisha Patel1, Anna Landre1
1Global Disability Innovation Hub, University College London, London WC1E 6BT, UK.
Bioengineering (Basel, Switzerland)
|July 29, 2025
Summary
Assistive technology (AT) significantly impacts daily life for disabled individuals in England, enhancing functions, activities, and overall well-being. User experiences reveal crucial insights beyond clinical measures, informing better AT provision.
Area of Science:
- Rehabilitation Engineering
- Disability Studies
- Health Services Research
Background:
- Conventional assistive technology (AT) impact assessments often overlook qualitative user experiences.
- There is a need for a deeper understanding of how AT influences daily life beyond clinical outcomes or satisfaction.
Purpose of the Study:
- To analyze the qualitative impact of assistive technology (AT) access and use in England.
- To explore user-reported experiences of AT impact using the Capability Approach.
Main Methods:
- Analysis of a national survey of 7000 disabled adults and children in England.
- Qualitative data from focus groups and interviews with stakeholders across the WHO 5Ps framework.
- Inductive thematic analysis to identify domains of user-reported impact.
Main Results:
- Identified three domains of user-reported AT impact: Functions and Activities, Outcomes, and Lived Experience.
- Functions and Activities include mobility, communication, and daily routines.
- Outcomes encompass autonomy, quality of life, and social participation.
- Lived Experience covers access barriers, essentiality, and emotional connection.
Conclusions:
- Findings provide a user-centered understanding of AT impact, moving beyond traditional metrics.
- Results can inform the development of improved AT measurement tools and research designs.
- The study offers insights for government interventions aimed at enhancing AT provision and access.
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