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Digital Health and Primary Health Care Quality: A Survey Case Study
Renan Cabral de Figueirêdo1, Ísis de Siqueira Silva1, Pedro Bezerra Xavier2
1Department of Collective Health, Federal University of Rio Grande do Norte, Natal 59078-900, RN, Brazil.
Digital health in Primary Health Care (PHC) is growing, but limited infrastructure and training hinder its full potential. Investments in professional development and technology are crucial for effective digital health integration in urban PHC settings.
Area of Science:
- Public Health
- Health Informatics
- Digital Health
Background:
- Digital health technologies are rapidly expanding within Primary Health Care (PHC).
- Evaluating the integration of digital tools in PHC is essential for improving patient care.
- This study focuses on an urban Brazilian capital to identify challenges and enablers.
Purpose of the Study:
- To assess the current integration of digital technologies in Primary Health Care.
- To identify barriers and facilitators affecting digital health implementation in an urban PHC setting.
- To provide insights for similar contexts in Brazil and other countries.
Main Methods:
- A survey utilizing a validated questionnaire administered to physicians and nurses in Basic Health Units.
- Data analysis involved descriptive statistics and association tests using SPSS software.
- A significance level of 5% was applied for statistical analysis.
Main Results:
- All units had computers and used e-SUS/Electronic Citizen Record systems.
- WhatsApp®, telephone, and other digital media were the primary tools employed.
- Significant limitations included inadequate digital infrastructure, insufficient professional training, and a lack of specific protocols.
Conclusions:
- Strengthening policies for professional qualification and infrastructure investment is recommended.
- These actions aim to ensure the continuity and enhancement of Information and Communication Technologies (ICT) use in PHC.
- Findings offer valuable insights for urban PHC contexts in Brazil and comparable international settings.
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