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Inclusivity and Work Meaningfulness as Mediators Between Leader's Cultural Intelligence and Work Engagement: A

Michelle Chin Chin Lee1, Dianne Gardner2

  • 1School of Psychology, Massey University, Auckland, New Zealand.

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|July 29, 2025
PubMed
Summary
This summary is machine-generated.

Culturally intelligent leadership fosters social capital by enhancing workplace inclusivity. This leads to greater work meaningfulness and improved work engagement among diverse employees in global organizations.

Keywords:
Cultural intelligenceinclusivitymultilevel analysissocial capital theorywork engagementwork meaningfulness

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Area of Science:

  • Organizational Behavior
  • Social Psychology
  • Human Resource Management

Background:

  • Work engagement is crucial for job performance, but research often overlooks social resources.
  • Diverse global workplaces necessitate understanding leadership's role in social capital and employee well-being.
  • Social capital theory offers a framework to explore leadership's impact on workplace dynamics.

Purpose of the Study:

  • To investigate the relationship between leaders' cultural intelligence and employee work engagement.
  • To examine the mediating roles of inclusivity and work meaningfulness in this relationship.
  • To understand how leadership influences social capital in diverse organizational settings.

Main Methods:

  • A two-wave multilevel study was conducted with 307 employees across 71 teams in Malaysian organizations.
  • Data were collected at two time points to establish temporal precedence.
  • Statistical analyses were employed to test the hypothesized relationships and mediation effects.

Main Results:

  • Collective perceptions of leaders' cultural intelligence positively predicted employee inclusivity, work meaningfulness, and work engagement.
  • Inclusivity mediated the link between leaders' cultural intelligence and work meaningfulness.
  • Work meaningfulness mediated the connection between inclusivity and work engagement.

Conclusions:

  • Leaders' cultural intelligence is a significant driver of social capital, fostering inclusivity.
  • Increased inclusivity and work meaningfulness, driven by culturally intelligent leadership, enhance employee work engagement.
  • The findings highlight the importance of culturally intelligent leadership in diverse, globalized work environments.