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Helping Learners Receive Feedback in the Emergency Department
Megan Rivera1, Michael Gottlieb2, Katarzyna Gore2
1Duke University School of Medicine Durham North Carolina USA.
AEM Education and Training
|August 4, 2025
Summary
Effective feedback in emergency medicine (EM) requires learners to actively receive and apply it. This guide offers strategies to improve feedback reception, fostering a stronger educational alliance and enhancing clinical education.
Area of Science:
- Medical Education
- Emergency Medicine
- Professional Development
Background:
- Feedback is crucial for professional development in emergency medicine.
- Learner receptivity to feedback is often overlooked but critical for its impact.
- The emergency department (ED) environment presents unique challenges to effective feedback delivery and reception.
Purpose of the Study:
- To reframe feedback in emergency medicine through the lens of the educational alliance.
- To highlight key strategies for fostering learner receptivity to feedback.
- To provide evidence-informed guidance for building a supportive feedback culture in the ED.
Main Methods:
- Utilizing the concept of the educational alliance to understand feedback dynamics.
- Identifying key strategies: cultivating trust, promoting active learning, appropriate timing, and nurturing a growth mindset.
- Applying the "Ask-Tell-Ask" model with practical examples.
Main Results:
- Learner receptivity is a key determinant of feedback effectiveness.
- Specific strategies can significantly enhance a learner's ability to receive and apply feedback.
- The "Ask-Tell-Ask" model provides a structured approach to feedback conversations.
Conclusions:
- Fostering a strong educational alliance is essential for effective feedback in emergency medicine.
- Implementing strategies to enhance learner receptivity can improve the impact of feedback.
- A culture of feedback empowers learners and strengthens clinical education in the ED.
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