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Clinician Perceptions of Virtual Scribe Use: A Survey Study.

Kriti Prasad1, Michelle Frits2, Christine Iannaccone2

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Summary
This summary is machine-generated.

Virtual scribes improve physician wellbeing and patient relationships for many clinicians. Non-primary care and male physicians reported greater benefits, suggesting tailored implementation strategies may enhance virtual scribe support.

Keywords:
burnoutphysician satisfactionvirtual scribeswellbeing

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Area of Science:

  • Medical Informatics
  • Health Services Research
  • Physician Wellbeing

Background:

  • Virtual scribes are emerging as a solution to alleviate physician documentation burden.
  • Enhancing the physician experience is a key goal of implementing these AI-powered tools.

Purpose of the Study:

  • To investigate the impact of virtual scribe utilization on physician wellbeing.
  • To identify physician-specific characteristics that correlate with positive outcomes from virtual scribe use.

Main Methods:

  • A cross-sectional mixed-methods survey was administered to 113 physicians using virtual scribes.
  • Quantitative analysis assessed wellbeing, satisfaction, and patient relationships against physician demographics and practice characteristics.
  • Qualitative analysis of free-text comments explored user experiences and workflow impacts.

Main Results:

  • 66% of physicians reported improved wellbeing, and 61% noted enhanced patient relationships with virtual scribe use.
  • Non-primary care physicians and male physicians showed significantly higher odds of reporting improved satisfaction, wellbeing, and patient relationships.
  • Qualitative themes highlighted issues related to scribe service, documentation accuracy, and workflow integration.

Conclusions:

  • Virtual scribe use is associated with improved physician wellbeing and patient relationships.
  • Non-primary care and male physicians appear to benefit more significantly from virtual scribe support.
  • Further research is recommended to understand differential satisfaction across specialties.