Related Experiment Video
Updated: Sep 12, 2025

Applying an eMASS Customization Program as a Research Tool to Evaluate Consumer Benefits
Published on: September 27, 2019
Linking digital transformation to ESG outcomes: A mixed-methods study on SRM capability and coopetition in supply
Surajit Bag1, Susmi Routray2, Beysül Aytac3
1Excelia Business School, CERIIM, Paris, France.
Abstract:
This study uses a resource-based view to explore the relationships between digital technology investment, digital supplier relationship management capability, coopetition within supply networks, and Environmental, Social and Governance (ESG) performance. The study adopted a mixed-methods approach. Study one employed a quantitative approach, testing a hypothesized serial mediation model using survey data and analyzing it with PROCESS. The study two applied a qualitative study approach. The findings indicate that digital technology investment positively influences ESG performance through digital supplier relationship management capability and coopetition within supply networks. This research provides fresh perspectives on the expanding body of work regarding digital transformation and ESG performance by introducing a unique serial mediation model that highlights the significance of two mediators. Additionally, the results assist managers in enhancing their ESG performance in the digital age.
Related Concept Videos
Sustainable Development
Global Regulatory Systems
Stereotype Content Model
Response Surface Methodology
The process of RSM involves several key steps:
Design Example: Sustainability in Concrete Building
There are multiple approaches to achieve sustainability in a commercial concrete building. For instance, construct a concrete parking area under the building, utilizing pervious concrete paver blocks in open areas to facilitate rainwater collection through an underground...
Source Transformation
It is essential to note that when...

