Using the CARD system for university-based pop-up vaccination clinics: A two-stage hybrid

Victoria Gudzak1, Charlotte Logeman2, Natalie Crown3

  • 1Leslie Dan Faculty of Pharmacy, University of Toronto, Toronto, Canada.

Insights

The Comfort, Ask, Relax, Distract (CARD) system significantly improved vaccine recipient experiences and reduced fear and pain in university clinics. Pharmacy students found CARD acceptable and feasible for sustained use in mass vaccination settings.

Area of Science:

  • Public Health
  • Pharmacy Education
  • Vaccination Delivery Systems

Background:

  • Mass vaccination clinics are crucial for public health.
  • The Comfort, Ask, Relax, Distract (CARD) system aims to enhance vaccination experiences for recipients and providers.
  • University-based clinics offer a unique setting for studying vaccination delivery frameworks.

Purpose of the Study:

  • To implement and sustain the CARD system in university-based vaccination clinics.
  • To evaluate the effectiveness of CARD on vaccine recipient experiences and symptoms.
  • To assess the attitudes and behaviors of pharmacy student vaccinators regarding the CARD system.

Main Methods:

  • A two-stage hybrid effectiveness-implementation study design.
  • Stage 1: Before-and-after study in COVID-19 vaccination clinics (Nov-Dec 2022).
  • Stage 2: Single cohort study sustaining CARD in COVID-19/influenza clinics (Nov 2023).
  • Surveys assessed recipient experiences and symptoms; student vaccinators completed attitude/behavior surveys and focus groups.

Main Results:

  • In Stage 1, significantly more recipients reported better experiences after CARD implementation (64.0% vs 33.6%).
  • Lower fear and pain scores were observed post-CARD implementation.
  • In Stage 2, 57.4% of recipients reported an improved vaccination experience.
  • Pharmacy students demonstrated positive attitudes towards CARD's acceptability, feasibility, and sustainability with high fidelity.

Conclusions:

  • The CARD system effectively improves vaccine recipient experiences in university-based clinics.
  • CARD is a feasible and sustainable vaccination delivery framework for pharmacy student vaccinators.
  • Implementing CARD is recommended for enhancing patient and provider satisfaction in vaccination settings.