Work from home and employee well-being: a double-edged sword
Jun-Jie Dong1,2, Zhi-Dan Tan3, Yu-Liang Zhang4
1Logistics and E-Commerce College, Zhejiang Wanli University, Ningbo, China. dongjunjie@zwu.edu.cn.
BMC Psychology
|August 8, 2025
Summary
Working from home has a dual impact on employee well-being, increasing family-work conflict but also enhancing job engagement. Work-family balance self-efficacy moderates this effect, offering insights for remote work policies.
Area of Science:
- Organizational Psychology
- Human Resource Management
- Remote Work Studies
Background:
- The COVID-19 pandemic accelerated the adoption of remote work, presenting both opportunities for flexibility and challenges like work-life boundary issues and social isolation.
- Understanding the complex effects of working from home on employee well-being is crucial for developing effective organizational strategies.
- Remote work's impact on well-being necessitates research to help employees balance work and personal life.
Purpose of the Study:
- To investigate the multifaceted effects of working from home on employee well-being.
- To examine the mediating roles of family-work conflict and job engagement.
- To explore the moderating influence of work-family balance self-efficacy on the relationship between working from home and family-work conflict.
Main Methods:
- The study employed a moderated dual-mediation model based on the Job Demands-Resources model.
- Data were gathered through an anonymous online survey.
- A total of 343 valid responses were analyzed.
Main Results:
- Working from home did not show a statistically significant direct effect on employee well-being.
- Working from home was found to exacerbate family-work conflict, negatively impacting well-being.
- Conversely, working from home enhanced job engagement, positively influencing well-being.
- Work-family balance self-efficacy moderated the negative impact of working from home on family-work conflict.
Conclusions:
- The findings advance the understanding of remote employee management and positive organizational behavior in the digital age.
- Organizations can leverage these insights to optimize remote work policies and human resource management practices.
- Supporting employees' work-family balance self-efficacy is key to mitigating negative well-being outcomes associated with remote work.
Keywords:
Being, FamilyEfficacyFamily balance selfWork conflict, Job engagement, WorkWork from home, Employee wellMore Related Videos
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