Training Needs Analysis on the Conducting Doctor to Doctor Telemedicine Conference/Consultations in Asian Medical...

Healthcare disparities in Asia are severe, and doctor-to-doctor (D-to-D) telemedicine conferences/consultations are effective in reducing the gap in knowledge and skills among medical staff. With the growing need to implement online learning in medical institutions in Asia, training programs for information technology technicians and medical staff are needed to conduct such activities. However, the target activities, skills, and other training requirements remain unknown. This study identified the current training needs for conducting D-to-D telemedicine conferences/consultations in Asian medical institutions by surveying the Asia-Pacific Advanced Network Medical Working Group. Public workshops were held in August and December 2023, involving 26 IT engineers and physicians from 18 institutions in 9 countries and 27 participants IT engineers, physicians, and researchers from 24 institutions in 14 countries who presented and discussed activities, technical assistance, and training needs in D-to-D conferences/consultations. A thematic-based qualitative content analysis was conducted on verbatim transcripts of workshop conversations that were recorded and made available online. A total of 187 codes were extracted under four categories: "Conferences, consultations, webinars and meetings" (71 codes), "Live demonstrations" (37 codes) "Hybrid conference setup" (21 codes), and "Integrating virtual reality technology" (58 codes). The evolution of information and communication technology has necessitated the expansion of training meant for IT staff to medical staff. However, hurdles in addressing technical issues persist, and training is required to troubleshoot a wide range of video, audio, and videoconferencing systems and networks. The additional needs identified included skills in building video and audio configurations to suit a conference room in hybrid venue setups, stable, high-quality image delivery for live demonstrations, and skills to use virtual reality technologies such as 360-degree video delivery and metaverse platforms.