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AI Chatbot for Post-Operative Oral Surgery Information and Support
Kritsasith Warin1, Unchalisa Taetragoo2, Vorapat Trachoo3
1Faculty of Dentistry, Thammasat University, Pathum Thani, Thailand.
An AI chatbot was developed to answer oral surgery questions, achieving 90.6% accuracy. This tool can improve patient understanding and post-operative care by providing clear, accessible information.
Area of Science:
- Artificial Intelligence
- Oral Surgery
- Medical Informatics
Background:
- Patient inquiries in oral surgery often require clear and timely information.
- Effective communication is crucial for managing patient expectations and improving post-operative outcomes.
Purpose of the Study:
- To develop and evaluate an AI-powered chatbot for addressing oral surgery-related questions.
- To assess the accuracy of the AI model in predicting appropriate surgical information.
Main Methods:
- Developed an AI chatbot trained on a dataset of 240 oral surgery questions.
- Utilized machine learning algorithms to predict the relevant surgical operation for each inquiry.
- Evaluated the best performing model's accuracy.
Main Results:
- The AI chatbot was trained on 240 questions.
- The most accurate machine learning model achieved a response accuracy of 0.906.
- The chatbot demonstrated a high level of performance in understanding and responding to queries.
Conclusions:
- The developed AI chatbot shows significant potential for enhancing patient education in oral surgery.
- This technology can serve as a valuable tool for improving post-operative care and patient satisfaction.
- AI-driven solutions can streamline information delivery in specialized medical fields.
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