Enabling Foreign Caregivers to Join the Integrative Care at Home

Area of Science:

• Health Informatics
• Medical Communication
• Technology in Healthcare

Background:

• Language barriers pose significant challenges for foreign caregivers in home-based care settings.
• Effective communication is crucial for accurate health data recording and patient safety.

Purpose of the Study:

• To develop and evaluate a multilingual platform with automated translation to overcome language barriers in home-based care.
• To assess the platform's impact on workflow efficiency, communication accuracy, and user retention.

Main Methods:

• Development of a multilingual platform integrating automated translation capabilities.
• Implementation of the platform in home-based care settings for health data recording and communication.
• Survey of 18 healthcare professionals to evaluate user experience, efficiency, and accuracy.

Main Results:

• The platform streamlined workflows, reducing necessary translation steps from seven to three.
• Healthcare professionals reported improved communication efficiency and accuracy.
• Strong user retention was observed, indicating suitability for long-term use.

Conclusions:

• The developed multilingual platform effectively addresses language barriers for foreign caregivers.
• Automated translation technology enhances health data recording and real-time communication in home-based care.
• The platform offers a viable solution for improving the quality and efficiency of care provided by diverse workforces.