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Implementation strategies of a national standard for comprehensive care in acute care hospitals: An interview study
Beibei Xiong1, Christine Stirling2, Daniel X Bailey1
1Centre for Health Services Research, University of Queensland, Brisbane, Australia.
Objective:
This study aimed to explore the strategies used by acute care hospitals in implementing a national standard for comprehensive care.
Methods:
A qualitative descriptive study was conducted with 28 care professionals (20 nurses, two doctors, and six allied health professionals) recruited from a broad range of Australian acute care hospitals. Data were collected using semi-structured interviews from March to August 2023. The interviews were audio-recorded, transcribed, and thematically analyzed.
Results:
Strategies for implementing the Comprehensive Care Standard (CCS) vary, even within a health service organization. We identified strategies hospitals used regarding the implementation team and plan, communication, education and training, documentation system, patient care plan, networking, incentives and pressure, feedback, and reflecting and evaluating.
Conclusions:
This interview study sheds light on the various strategies adopted by hospitals in implementing the CCS, providing a practical foundation to inform implementation efforts both within Australia and internationally.
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