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Physician Orders for Waiting Room Patients: Ethical Considerations
Nicholas Kluesner1, Jennifer Chapman2, Monisha Dilip3
1Iowa Methodist Medical Center, Department of Emergency Medicine, Des Moines, Iowa.
The Western Journal of Emergency Medicine
|August 12, 2025
Summary
Physicians can place orders for emergency department (ED) waiting room (WR) patients before evaluation to improve care. This practice requires balancing ethical duties with potential risks to ensure patient safety and efficient care delivery.
Area of Science:
- Emergency Medicine
- Healthcare Management
- Medical Ethics
Background:
- Emergency departments (EDs) face increasing boarding and crowding.
- Novel care-delivery initiatives are being implemented to manage patient flow.
- Physician order placement in the waiting room (WR) prior to evaluation is an emerging practice.
Purpose of the Study:
- To describe ethical obligations supporting physician order placement for WR patients.
- To identify considerations and potential risks associated with this practice.
- To balance ethical duties with practical implementation challenges in ED settings.
Main Methods:
- Review of ethical principles relevant to patient care in ED waiting rooms.
- Analysis of the practice of pre-evaluation physician order placement.
- Discussion of potential benefits and risks for patients and healthcare systems.
Main Results:
- Key ethical obligations include beneficence, non-maleficence, and justice towards WR patients.
- Balancing these obligations requires careful consideration of patient safety, privacy, and resource allocation.
- Potential risks involve diagnostic errors, delayed treatment, and patient anxiety.
Conclusions:
- Physician order placement in ED waiting rooms can be ethically supported under specific conditions.
- Careful risk-benefit analysis and protocol development are crucial for safe implementation.
- This practice necessitates a balance between improving ED efficiency and upholding patient-centered ethical standards.
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