A Virtual Simulator to Improve Weight-Related Communication Skills for Health Care Professionals: Mixed Methods...

Discussing weight remains a sensitive and often avoided topic in health care, despite rising prevalence of obesity and calls for earlier, more compassionate interventions. Many health care professionals report inadequate training and low confidence to discuss weight, while patients often describe feeling stigmatized or dismissed. Digital simulation offers a promising route to build communication skills through supporting repeatable and reflective practice in a safe space. VITAL-COMS (Virtual Training and Assessment for Communication Skills) is a novel simulation tool designed to support health care professionals in navigating weight-related conversations with greater understanding and skill.

This study aimed to assess the potential of VITAL-COMS as a digital simulation training tool to improve weight-related communication skills among health care professionals.

A mixed-method feasibility study was conducted online via Zoom (Zoom Video Communications) between January to July 2021, with UK-based nurses, doctors, and dietitians. The intervention comprised educational videos and 2 simulated patient scenarios with real-time verbal interaction. Pre- and posttraining self-assessments of communication skills and conversation length were collected. Participants also completed a feasibility questionnaire. Descriptive statistics were used to analyze the feasibility questionnaire, and open-ended feedback was analyzed using content analysis. Paired-samples t tests were used to assess changes in communication skills and conversation length before and post training.

In total, 31 participants completed the study. There was a statistically significant improvement in self-assessed communication skills following training (mean difference=3.9; 95% CI, 2.54-5.26; t30=-5.76, P=.001, Cohen d=1.03). Mean conversation length increased significantly in both scenarios: in the female patient scenario, from 3.73 (SD 1.36) to 6.08 (SD 2.26) minutes, with a mean difference of 2.35 minutes (95% CI, 1.71-2.99; t30=7.49, P=.001, Cohen d=1.34); and in the male scenario, from 3.61 (SD 1.12) to 5.65 (SD 1.76) minutes, a mean difference of 2.03 minutes (95% CI, 1.51-2.55; t30=8.03, P=.001, Cohen d=1.44). Participants rated the simulation positively, with 97% (95% CI 90%-100%) supporting wider use in health care and 84% (95% CI 71%-97%) reporting emotional engagement. Content analysis of feedback generated two themes: (1) adapting to this form of learning and (2) recognizing the potential of simulation to support reflective, skills-based training. A minority, 13% (95% CI 1%-25%) expressed a preference for alternative learning methods.

VITAL-COMS was feasible to implement and acceptable to a diverse group of health care professionals. Participants demonstrated significant improvements in self-assessed communication skills and patient-scenario engagement. The simulation was perceived as realistic, emotionally engaging, and well-suited for training in sensitive conversations. These findings support further development and integration of VITAL-COMS into health education programs. Next steps include the translation of the insights identified in this study to inform a tool supported by generative artificial intelligence.