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Employer Retention Profiles of Workers with Physical Disabilities
Heerak Choi1,2, Jasin Wong3, Angelika Kudla4
1Feinberg School of Medicine, Northwestern University, Chicago, IL, USA. heerak.choi@northwestern.edu.
Journal of Occupational Rehabilitation
|August 16, 2025
Summary
Employers face distinct challenges and facilitators in retaining workers with physical disabilities. Identifying these employer subgroups can improve disability inclusion and job accommodation strategies.
Area of Science:
- Workforce inclusion and disability management.
- Organizational psychology and human resources.
Background:
- Effective retention of employees with physical disabilities is crucial for workforce diversity and productivity.
- Understanding employer perspectives on facilitators and challenges is key to developing targeted support strategies.
Purpose of the Study:
- To identify distinct employer subgroups based on their perceptions of facilitators and challenges in retaining workers with physical disabilities.
- To compare company characteristics, disability support practices, and job accommodation provision across these identified employer subgroups.
Main Methods:
- A cross-sectional online survey was administered to 2,000 employers in the United States.
- Latent profile analysis was used to identify employer subgroups among 1,641 employers who hired individuals with physical disabilities.
- Independent t tests and chi-square/Fisher's exact tests compared characteristics between subgroups.
Main Results:
- Two employer subgroups were identified: 'high facilitator' (n=360) and 'high challenge' (n=1,281).
- The 'high facilitator' group, often smaller service-providing companies led by CEOs/owners, reported more facilitators than challenges.
- This group also showed higher rates of hiring individuals with disabilities, implemented more disability supports, and provided more job accommodations.
Conclusions:
- Employers can improve retention of workers with physical disabilities by fostering facilitators and mitigating challenges.
- Strengthening disability-related supports, practices, and job accommodations is essential for inclusive workplaces.
- Further research is needed to validate these findings and create targeted interventions for employer support.
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